[Biz]
Outline #1
Very important: a presenter should give listeners an outline at the beginning. Explain how many things you will talk about (and maybe tell them how long each part will take). An outline is like a mental map. It helps listeners understand your message.
Taking Notes
If you are a listener, you don't need to write down everything you hear. Only write down some key words (mostly content words = nouns, verbs, adjectives and adverbs). Leave out most function words such as prepositions and determiners